UPDATES

Accreditation

19 Jul 2022

Affected by spa closures? Collect your insurance payouts if you have prepayments with any of these 28 CaseTrusted spas

Since 2017, the CaseTrust prepayment protection scheme for spa and wellness businesses has paid out approximately $280,000 in insurance claims to 512 affected consumers. Approximately $169,000 in insurance payouts remain uncollected. CASE calls for consumers affected by spa closures to collect insurance payouts.

Accreditation

29 Apr 2022

New CaseTrust accreditation scheme for e-Businesses

CASE and Singapore Institute of Retail Studies signed a Memorandum of Understanding (MOU) to develop a new CaseTrust accreditation scheme for e-businesses. When the new scheme is launched in the second half of 2022, consumers will be able to easily identify reliable online merchants.

Accreditation

30 Sep 2021

Introducing the new CASE Blog - CASE In Point

The Consumers Association of Singapore has started a new blog, CASE In Point, to discuss consumer issues relevant to Singaporeans, and shed light on CASE’s efforts to protect and empower consumers.

Accreditation

26 Nov 2021

Celebrate with us on CASE 50th Anniversary – Empowering Consumers Today & Tomorrow

2021 marks 50 years of CASE’s efforts in consumer protection, advocacy and empowerment. Find out more about our history, milestones and how we will continue to empower consumers for tomorrow.

Accreditation

17 Mar 2021

Signing up for a package worth thousands of dollars? Here are some tips to protect your prepayment.

Accreditation

20 Aug 2021

Industry Visits to CaseTrust Accredited Companies by CASE President

To heighten awareness of CaseTrust Accreditation scheme, CASE President Mr Melvin Yong had conducted a series of industry visits to accredited companies.

Accreditation

12 Oct 2018

Important Advisory on the use of Business Consultants for your CaseTrust Application

Please be advised that CASE does not have any appointed or recommended list of Business Consultants.

Accreditation

26 Feb 2018

IMPORTANT REMINDER: Circular to all CaseTrust Accredited Spa and Wellness Businesses on Compliance with CaseTrust Criteria

Accreditation

28 May 2018

Company Alert - Hut68 Pte Ltd (Traditional Javanese Massage Hut)

Accreditation

03 Aug 2017

Renovation & Motoring Businesses - Advisory on sanctions for breach of CaseTrust's requirements

Accreditation

03 Aug 2017

Spa and Wellness Businesses - Advisory on sanctions for breach of CaseTrust's requirements

Accreditation

23 Feb 2017

Important Circular to all CaseTrust Accredited Spa and Wellness Businesses: Compliance with CaseTrust Criteria

Accreditation

11 Jan 2017

Important Circular to All Accredited Spa & Wellness Businesses

We refer to the Notice by the Spa and Wellness Association Singapore (SWAS) titled 'Important Notice - CaseTrust Accredition [sic] with SWAS Registry of Complimentary [sic] Therapists'

Accreditation

20 Sep 2016

New Initiatives and Resources to Help Organisations Protect Personal Data

Adopting good personal data protection practices is a business imperative that yields a competitive advantage. Organisations that design their operations around data protection policies can instil accountability in their business processes, bringing their business excellence to the next level.....

Accreditation

04 Dec 2015

Businesses under CaseTrust-RCMA Joint Accreditation scheme for Renovation Businesses

List of CaseTrust-RCMA accredited Renovation Businesses

Accreditation

22 Oct 2015

Launch of CaseTrust-SJA accreditation scheme for the Jewellery industry

The Consumers Association Of Singapore (CASE) and the Singapore Jewellers Association (SJA) are please to announce the launch of the CaseTrust-SJA Accreditation Scheme for Jewellery Business....

Accreditation

27 Feb 2015

CASE and SJA collaborate to develop a joint accreditation scheme for the Jewellery industry

Accreditation

11 Aug 2014

CASE and RCMA collaborate to develop a joint accreditation scheme for the renovation industry

Over the next few months, CaseTrust will be developing a joint accreditation scheme with the Singapore Renovation Contractors and Material Suppliers Association (RCMA) for the Renovation Industry. Consumers can look forward to greater assurance and protection.

Accreditation

22 Oct 2013

Mediation Fee Waiver

CaseTrust is pleased to inform you that we will waive off the CASE mediation fee for all CaseTrust accredited businesses.

Accreditation

26 Sep 2013

Compliance of the Spa Protection Scheme for accredited Spa & Wellness businesses

CaseTrust would like to remind all Spa & Wellness accredited businesses that collect prepayment to ensure that all its pre-paying customers are ...

Accreditation

26 Sep 2013

Incorrect usage of the CaseTrust Logo for accredited Spa & Wellness businesses

CaseTrust would like to remind all Spa & Wellness accredited businesses that accreditation for main and subsequent outlets are separate, even ....