The accreditation scheme for Employment Agencies placing foreign domestic workers (FDWs) has been in place since 2002. The two accreditation bodies, CaseTrust and Association of Employment Agencies (AEAS) have been gathering feedback from employers and agencies to improve the standards of employment agencies in Singapore.
The efforts have led to the introduction of two standard contracts and a set of price advertising guidelines, jointly by CaseTrust and AEAS.
The joint press statement by CaseTrust and AEAS in MS Word can be downloaded here. PDF version is available here.
INTERACTIVE EA DIRECTORY
FDW Employers can find EA-related information like location and retention rate of Employment Agencies here.
PRICE ADVERTISING GUIDELINES
To enhance transparency, accredited Employment Agencies who wish to publish their prices would be required to include 4 key items: -
The service fee - Services fees charged by the agency as well as any local charges
The placement fee - Overseas recruitment costs for the foreign domestic worker
Refund policy - Stipulate amount of refund and the timeframe for such refund based on the worst case scenario
Replacement policy - Include at least the maximum number of replacements allowed and the maximum validity period
INTERESTED TO BE CASETRUST ACCREDITED EMPLOYMENT AGENCY (FDW)?
Apply for CaseTrust accreditation now, to show consumers that your business is committed towards maintaining a high level of good business practice, fair trading and transparency. The Info kit and application form for Employment Agencies (Foreign Domestic Workers) are available here.